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Quality Assurance – SERVICE USER QUESTIONNAIRE 2019

At Kelly Park we listen to your feed back to help us monitor and improve Service Delivery to you.

From feed back from our Service Users, family members and Health Care Professionals we have analysed our results looking for trends and patterns on service delivery and how we can improve the service to you. Samples of data include

Decision

Do you help decide what your home care worker does for you?

Times

Are you happy with the times your care worker comes to your home?

Change care worker

If you could, would you want to change your home care worker?

Same care worker

Is it usually the same home care worker or team of home care workers that come to your home each week?

Arrival time

Does your home care worker usually…

Do you get on…

Do you get on with your home care worker?

News

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