Our Quality
Our aim is to make sure better care is provided for everyone whether that’s in hospital, in care homes, in people’s homes or elsewhere. As a provider we are registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008, which means that our services are meeting the Government’s standards of quality and safety (the essential standards). To read more about CQC Click Here
Autonomy & Independence
The main concern of this company is the service user’s quality of life. The company encourages active independence,
CQC Information
The Quality Care Commission is the independent regulator of health and social care in England.
Complaint Procedure
The company takes all complaints seriously, and will investigate them fully before taking any action.
Standards of Service Deadline
We continually consult with our Service Users and Health care Assistants through informal interviews
Handling Money & Financial Policy
The policy describes the procedures to be taken with regard to the handling of Service Users financial matters.
Health & Safety Policy Statement
It is the policy of this company is to promote the highest standards of health and safety to prevent Service Users,
Personal Data Protection Policy
This policy has been written to ensure that the processing of Personal Data in connection with employees
Compliments of Service
If a written compliment is received about a specific Health Care Assistants, a copy will be passed onto the Health Care Assistants